At RuffleButts, we want you to love your purchase! While we do not offer direct exchanges, you can easily return your item for a refund and reorder the size or style you need.​
How It Works:​
Initiate a return by reaching out to our Customer Love Team. You can call, email or chat with one of our team members. ​
A form will be provided that must be included in the package of the return. If the form is not included, it will be sent back to the original sender. ​
Customers are responsible for covering the return shipping costs to the address below.​
Please be sure to select an insured shipping service, and keep your tracking number until confirmation of receipt is received via email as we are not responsible for lost packages.
Once your return is received and processed an email will be sent to confirm your refund status.​
RuffleButts, Inc. ATTN: Return # [your Order ID] 281 International Parkway Flower Mound, TX 75022
Return Eligibility:​
Returns must be initiated within 45 days of purchase date.​
Items must be unused, unwashed, andwith tags attached.​